Tatkal Ticket Booking by Agent
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Tatkal ticket booking is a service provided by Indian Railways that allows passengers to book tickets on short notice. Travel agents can also assist in booking Tatkal tickets for their customers. However, there are certain guidelines and procedures that need to be followed:
Authorized Agents: Travel agents who are registered with the Indian Railways and have obtained an agent license are authorized to book Tatkal tickets for their customers. They must adhere to the rules and regulations set by the Indian Railways.
Tatkal Booking Timing: Tatkal booking opens at 10:00 AM for AC classes and 11:00 AM for non-AC classes, one day in advance of the train's departure date. This means if you want to book a Tatkal ticket for a train that departs on August 25th, you can start booking on August 24th.
Documentation: Agents are required to provide valid identification and authorization documents when booking Tatkal tickets on behalf of customers. This is to ensure transparency and accountability.
Booking Limits: There are certain booking limits for Tatkal tickets. These limits apply both to individual passengers and agents. Agents cannot book more than a specified number of Tatkal tickets in a single day to prevent misuse.
Service Charges: Agents may charge service fees for booking Tatkal tickets on behalf of customers. The service charges should be reasonable and in line with the regulations set by the Indian Railways.
Cancellation and Refunds: Tatkal tickets have specific cancellation and refund policies. Partial refunds are possible in some cases, but it's important to understand the terms before booking.
Online Booking: Tatkal tickets can be booked through the Indian Railways' official website or other authorized online platforms. Agents often use the Indian Railways' agent portal to book Tatkal tickets.
It's important for passengers to be cautious when using the services of travel agents to book Tatkal tickets. Make sure the agent is authorized and reputable to avoid any potential issues or scams. Additionally, the guidelines and procedures mentioned above are based on the information available up to September 2021. It's recommended to check the Indian Railways' official website or contact their customer service for the most up-to-date information regarding Tatkal ticket booking by agents.
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